Dr. Chan is the Founder President of Hong Kong Quality Function Deployment Association. Since the early 2000s, she has started following two QFD gurus -Prof. Yoji Akao, Founder of QFD, and Mr. Glenn Mazur, Executive Director of QFD Institute® of the USA, on learning and practicing QFD. Dr. Chan is a Certified QFD Black-Belt® and a committee member of the International Council of QFD. She is the winner of Akao Scholarship 2007 and Best Doctoral Thesis Application of QFD Award 2010. With total support of her two masters, Dr. Chan has been actively introducing and promoting QFD to academics and industrial practitioners.
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